Sales Leadership When The Future Is Unclear

[ 2 -3 min read ] Without A Clear And Adaptive Sales Strategy, Customer Acquisition Efforts Fail We have heard paraphrased versions of this again and again. Despite this, sales leaders frequently find themselves managing in situations of strategic ambiguity. As the pace of change continues to accelerate, sales leaders are quickly learning management agility […]

The Board’s Role in Sales Oversight

The Board’s Role in Sales Oversight
Think back to the last board meeting you attended that addressed sales. The directors likely looked at the sales numbers, compared them to plan, and probably noticed some room for improvement.   But for board members of early-stage or high-growth companies, a higher-intensity focus on sales is necessary since these organizations may not have the […]

Getting to the Root Cause of a Lengthening Sales Cycle

[ 2 -3 min read ] Most sales organizations have a well defined sales cycle, from initial contact to the closing of a deal. However, if you’ve noticed your sales cycle getting longer and longer, it can be hard to understand what’s causing it. Are you not qualifying your leads well enough? Or are your […]

How Salesloft Users Can Add a Qualitative Dimension to Their Sales Metrics

Using Cien’s AI, Salesloft users can measure the qualitative factors that influence a sales team’s performance such as team mood, work ethic, product knowledge and more. In a post on the Salesloft blog, Cien CEO and Co-Founder Rob Käll discusses how Salesloft users can measure intangible metrics such as work ethic, product knowledge and closing […]

Salesforce Names Cien Customer Hero

Cien launches study on artificial intelligence and the future of sales. Cien, the artificial intelligence company that helps companies predict and improve their sales productivity, has been named “Customer Hero” by Salesforce.com. Every year Salesforce.com recognizes customers whose innovative technology and implementations have made them heroes to the people with whom they work. Cien was […]

How AI Will Change Enterprise Sales

Cien Featured on Emissary.io Cien was featured along with Salesforce and Conversica on Emissary, the world’s first sales intelligence network. Emissary mentions Cien’s Global Study on the Future of Sales. In this study, we found that 88% of sales professionals expect artificial intelligence (AI) to make their jobs easier in the next 10 years, not render […]

The New AI-Based CRM Data Service on the Block

The holy grail for a lot of sales and operations executives is to understand the semantic and contextual meaning of their CRM data. Cien’s Data Enhancement Services were recently featured in CRM Buyer. The service enhances and standardizes Salesforce data at a scale that was previously impossible. Cien’s Data Enhancement Services are for companies that aren’t ready […]

How to Identify Your Team’s Most Effective Prospectors

It doesn’t matter what you call the role: the sales development rep (SDR), the business development rep (BDR) or the inside sales rep (ISR). In the world of B2B sales, prospecting is often defined as the art and science of contacting leads or target accounts in hopes of creating opportunities for account executives. And when […]