All reps are not created equal. By applying AI to their data in Salesforce, sales leaders can detect changes in selling skills before they impact revenue. How do you quantify a rep’s product knowledge or engagement ability? Leveraging data from 140M+ daily sales predictions, Rob Käll, Cien CEO, appeared on Donald Kelley’s The Sales […]

“Before starting his first company, Rob worked at an enterprise software company, calling it his “Office Space days,” but decided that wasn’t what he wanted to do anymore.” Cien’s CEO and co-founder Rob Käll joined Omer Khan on The SaaS Podcast to reflect on his personal journey as a serial entrepreneur in the world of […]

Where are the women in sales? What advice would female leaders give to those who aspire to lead sales teams? In a new ebook entitled Women Talk Sales Productivity, Cien gathered leading saleswomen to hear their accounts of the current sales landscape, its best practices, and advice to future saleswomen looking to make their mark in […]

Cien launches study on artificial intelligence and the future of sales. Cien, the artificial intelligence company that helps companies predict and improve their sales productivity, has been named “Customer Hero” by Salesforce.com. Every year Salesforce.com recognizes customers whose innovative technology and implementations have made them heroes to the people with whom they work. Cien was […]

At Cien we speak to sales leaders every day, and most tell us how frustrated they are with the quality of their data in Salesforce. After all, decisions are only as good as the data on which they’re made. Sure, even when they think they do, no company I know has absolutely perfect CRM data. […]

Winners from other categories include Salesforce, Adobe, MailChimp, Marketo and Hubspot. Cien, the AI-powered app that helps teams improve their sales performance, today announced it has won MarTech Breakthrough’s Innovation Award for CRM Software. MarTech Breakthrough is an independent organization that recognizes the world’s leading sales and marketing technologies. The program received more than 2,000 nominations […]

The holy grail for a lot of sales and operations executives is to understand the semantic and contextual meaning of their CRM data. Cien’s Data Enhancement Services were recently featured in CRM Buyer. The service enhances and standardizes Salesforce data at a scale that was previously impossible. Cien’s Data Enhancement Services are for companies that aren’t ready […]

What makes a Salesforce user different from someone who uses, say, Pipedrive or Nimble? Just like an iPhone user tends to be different than an Android user, it’s common knowledge that someone who uses Salesforce tends to work at a larger or more mature organization than those that don’t. In fact, they’re 5 times more […]

Everyone has issues with their CRM data, but not everyone has to suffer from it. Instead of treating poor data hygiene as a fatality, forward-looking sales organizations can make use of artificial intelligence (AI) and natural language processing to make sense out of their data in ways that were previously impossible. Here are four of […]

What is a good lead, what is a bad lead? How should you evaluate when you’re giving it to a sales development rep? Cien’s CEO Rob Käll connects with revenue growth expert and bestselling author Marylou Tyler on her Predictable Prospecting Podcast. Rob and Marylou talk about how sales teams can use AI to improve […]

“The app, which is currently available for Salesforce.com customers, takes into account human and behavioral elements to detect problems and predict outcomes for sales leaders.” – Dallas Business Journal Cien was recently featured on the front page of the Dallas Business Journal. Co-founders Margot Carter and Rob Käll joined Cien COO Lisa Cook to discuss […]

Improving sales productivity is the ultimate medicine for your business. – Rob Käll, CEO and co-founder of Cien Cien’s CEO and co-founder, Rob Käll talks with Mike Conner and Mike Simmons hosts of the Catalyst Sales Podcast with Mike and Mike. This podcast helps audiences learn what works in sales, how to improve your skills and increase your […]